Alcopa Auction: Guide to car auctions & Customer reviews

Table of contents

History of Alcopa Auction

Founded in 2011, Alcopa Auction has become one of Europe's leading car auction platforms.

Alcopa Auction is France's leading used-vehicle auctioneer. Founded by the integration of 7 auction companies, Alcopa Auction has rapidly taken off.

Since its creation, the company has sold over 120,000 vehicles a year. Auctions are held in 7 sales rooms in Beauvais, Paris Sud, Rennes, Nancy, Tours, Lyon and Marseille.

In January 2021, Alcopa Auction expanded its activities in Spain with the opening of a salesroom in Madrid.

Audi A1 front blue

Services offered by Alcopa Auction

Alcopa Auction is the leading used vehicle auction operator in France. They offer a wide range of services to meet the needs of vehicle buyers and sellers. Here are just some of the services offered by Alcopa Auction:

- Physical auctions: Alcopa Auction organizes auctions in seven sales rooms located in Beauvais, Paris Sud, Rennes, Nancy, Tours, Lyon and Marseille. These sales take place several times a week, enabling participants to see the vehicles in person before purchasing them.

- Online auctions: In addition to physical sales, Alcopa Auction also offers online auctions via their website. Buyers can take part in these online sales and place bids on vehicles without having to visit in person.

- Sales of various types of vehicles: Alcopa Auction offers a wide range of vehicles, including passenger cars, commercial vehicles, motorcycles, agricultural equipment, trucks and public works equipment. This enables buyers to find vehicles that match their specific needs.

- Transport and vehicle preparation services: For vehicles purchased at auction, Alcopa Auction offers transport services to any point in France or abroad. They also manage vehicle preparation and change of ownership documents.

- After-sales follow-up and assistance: Alcopa Auction offers full tracking of purchases, including management of invoices and necessary documentation. They also offer an after-sales support service to answer any questions or concerns customers may have.

Mercedes SLK Black

Alcopa Auction customer reviews

Customer feedback on Alcopa Auction is generally positive, although opinions vary according to buyer expectations and profiles. Private customers particularly appreciate the transparency offered by Alcopa Auction, thanks in particular to the reports provided for each vehicle. This means they can buy with confidence, and know exactly what condition the vehicle is in before they start bidding.

Users appreciate the variety of vehicles on offer, the transparency of auctions and the speed of transactions2. General Manager Jean-François Maréchal noted that bidding rates fluctuate between 75 and 80%, which testifies to customers' confidence in the company's services. What's more, customers appreciate the opportunity to take part in online auctions, even if they can't attend in person.

For professionals, Alcopa Auction represents a reliable supply channel, offering a wide choice of used vehicles at competitive prices. Many of them emphasize the efficiency of the purchasing process and the variety of models offered. With an average rating of 4/5 on several review platforms, customer satisfaction remains high.

However, some users report difficulties with vehicle delivery times or misunderstandings about the condition of purchased vehicles. In response, Alcopa Auction has strengthened its customer service and set up a dedicated helpline to handle complaints and guarantee greater customer satisfaction. Thanks to this proactive approach, the company is constantly working to improve its services and user experience, consolidating its position as a leader in the automotive auction sector.

Customer reviews also stress the importance of understanding how auctions work to avoid surprises. Some first-time buyers may find the auction system intimidating, but Alcopa Auction offers guides and advisors to support them.

In short, Alcopa Auction's reputation is built on long experience and a commitment to offering a transparent, accessible and high-quality service, tailored to the needs of a wide audience.

Mercedes SLK Grey R170

How to buy a vehicle at Alcopa Auction?

Buying a vehicle at Alcopa Auction is a structured process, designed to guarantee transparency and security. Here are the key steps to acquiring a car with complete confidence:

Registration and account verification : Before you can bid, you must create an account on the Alcopa Auction platform and provide the required documents, including proof of identity and address. This verification procedure secures transactions and ensures that all buyers are authenticated.

Catalog browsing: Alcopa Auction offers a regularly updated online catalog with the vehicles available for each sale. Descriptions include key features (make, model, mileage, year) and overall vehicle condition. Each vehicle is appraised by Alcopa's experts, with detailed photos and a technical report mentioning any defects or repairs required. This transparency enables buyers to make an informed choice.

Auction participation: There are several auction formats: physical auctions in Alcopa halls, online auctions accessible from home, and private sales reserved for certain buyer profiles. For each auction, a starting price is set, and participants can bid live. Online auctions also offer a "pre-bid" option, enabling a maximum amount to be set before the sale begins, to automate the bidding process.

Confirmation of purchase: If you are the winning bidder, simply confirm the purchase online and proceed with payment as proposed. Alcopa Auction accepts payment by bank transfer, and financing solutions are also available for buyers requiring financial support.

Vehicle collection: After payment, the buyer receives the transfer documents and can collect the vehicle from the Alcopa Auction center. A delivery service is also available, although this option incurs additional costs.

Buying at Alcopa Auction therefore offers significant advantages, including a varied selection and competitive prices. However, it is essential to be well prepared, to read inspection reports carefully, and to set a maximum budget to avoid impulsive bidding.

Porsche 997 Carrera GTS White

Alcopa Auction: good plan or not?

Car auctions at Alcopa Auction can be an excellent plan for both private individuals and professionals, but they're not for everyone. Here are the main advantages and disadvantages to consider before taking the plunge:

Often attractive prices
Compared with the prices offered by traditional dealers, auction vehicles are often less expensive. Because of the way they are sold, it is possible to acquire a car below its market value. However, it's important to remain vigilant and set a budget limit, as auctions can be competitive, especially on popular models.

A wide variety of vehicles
Alcopa Auction offers a wide range of vehicles for sale, from city cars to luxury vehicles, commercial vehicles and classic cars. For enthusiasts of specific or rare models, auctions offer a unique opportunity. In 2020, Alcopa Auction recorded over 100,000 vehicle sales, proving the breadth of its inventory.

A transparent system
All vehicles offered by Alcopa Auction are inspected and a detailed report is provided. This transparency is a significant advantage, providing information on the vehicle's condition, mileage and any work required. This avoids unpleasant surprises and boosts buyer confidence.

A risk for novices
While auctions present good opportunities, they can also entail risks, especially for novices. It's crucial to understand how auctions work, and to familiarize yourself with specific terms such as "reserve price" or "auction fee". Fast-moving auctions and the euphoria that surrounds them can sometimes lead to impulsive decisions.

All in all, car auctions at Alcopa Auction are an interesting option for informed buyers eager to find a vehicle at a competitive price. However, advance preparation and a good knowledge of the market are essential to ensure a good deal.

Mini John Cooper Works grille

The disadvantages of buying a used car with Alcopa Auction

Buying a used car at auction, whether at Alcopa Auction or elsewhere, has several potential drawbacks that it's essential to be aware of:

- Fewer warranties than dealerships: Unlike used vehicles purchased from a traditional dealer, vehicles sold at auction do not generally come with a warranty. Alcopa Auction may offer warranty options on certain vehicles, but these remain limited compared to manufacturer warranties or "money back" offers sometimes offered by dealers.

- Risk of hidden costs: Although every vehicle is inspected, it is possible that certain problems may arise after purchase. Indeed, vehicles sold at auction may require repairs, which can add to the initial budget. It is therefore advisable to set aside an allowance for any repair costs.

- No test drive: Unlike dealer purchases, auction vehicles are generally not available for test drive. This can be a hindrance to buyers who wish to evaluate a vehicle's handling before purchasing it. This limitation makes visual inspection and reading technical reports even more important.

- Auction pressure: Buying a vehicle at auction can sometimes be stressful. Live bidding, especially when buying online, can create a certain amount of pressure. It's easy to get carried away by the competition and bid beyond your budget. This pressure can make buying at auction a stressful experience for the unaccustomed.

- Vehicle availability: Depending on the period and sales, certain types of vehicle may be over-represented or, on the contrary, under-represented. For example, it may be difficult to find certain rare models or vehicles in excellent condition.

In conclusion, buying a used car with Alcopa Auction has its drawbacks, especially for private buyers new to auctions. For professionals, accustomed to quickly analyzing vehicles and their repair needs, this process is often more advantageous. But for others, preparation and caution are the keys to a successful purchase.

Mercedes SLK engine

What documents do I need to buy a vehicle from Alcopa Auction?

To buy a vehicle at Alcopa Auction, it is essential to present a number of documents. These documents ensure a transparent transaction and a secure purchase. Here is a list of the supporting documents required to complete a purchase at Alcopa Auction, for both private and professional buyers.

Identification: For individuals, a valid identity card or passport is required. This enables Alcopa Auction to verify the buyer's identity. For companies, a copy of the identity document of the legal representative or of the person mandated for the purchase must be provided.

Proof of address: Alcopa Auction requires a recent proof of address (less than 3 months old), such as an electricity or gas bill, or a rent receipt. This document is particularly important for registering the vehicle after purchase.

Kbis for companies: Professionals are required to provide a Kbis extract dated less than 3 months, proving that the company is registered with the Registre du Commerce et des Sociétés. This document guarantees that the company is in good standing and authorized to carry out commercial transactions.

Power of attorney: If the person participating in the auction represents a company or an individual, a signed power of attorney is required. This document must certify that the representative has the right to act on behalf of the buyer. This is particularly common for companies who send an employee to make auction purchases.

Bank details: Although Alcopa Auction does not require immediate payment on registration, bank details may be useful for subsequent transactions. In some cases, the buyer may also be asked to provide proof of financing capacity, particularly for high-value vehicles.

Temporary insurance (optional): Once the sale has been finalized, it is advisable to take out temporary insurance to ensure that the vehicle can be moved safely. Some companies offer temporary insurance for vehicles purchased at auction, valid for a limited period.

These documents are required to ensure that every transaction is secure and compliant with legal requirements. By providing these documents, the buyer also ensures that the vehicle registration and recovery process will be fast and efficient. Alcopa Auction also provides agents to assist buyers with any administrative formalities required.

Person signing a bill of sale car

How much does it cost to buy from Alcopa Auction?

Buying a vehicle at auction with Alcopa Auction involves several types of additional costs that must be taken into account before finalizing the transaction. These costs vary according to the type of vehicle, the nature of the buyer (private or professional) and the additional services required. Here are the main costs to consider:

Auction fees
In addition to the final bid, Alcopa Auction charges an auction fee. These fees generally vary between 10% and 15% of the purchase price, with a minimum fee for low-value vehicles. For example, for a car selling for €5,000, an additional auction fee of around €500 to €750 may be required. This fee covers the administrative and logistical costs associated with the auction.

VAT on certain vehicles
Imported vehicles or vehicles from other European countries may be subject to additional VAT. This tax is particularly common on vehicles purchased for professional use and subsequently resold. For private customers, on the other hand, VAT is often included in the final sale price, unless otherwise stated in the vehicle description.

Transport costs
Alcopa Auction offers a delivery service for buyers who are unable to collect their vehicle in person. This service is charged according to the distance between the auction center and the delivery address. For example, for delivery in the Île-de-France region, the charge can range from €150 to €300. If the vehicle is to be delivered abroad, costs can be much higher.

Registration fees
Once the purchase is complete, the buyer must register the vehicle in his or her own name. Registration fees vary according to region and vehicle type, but in France they can range from €50 for a small city car to over €500 for powerful cars or diesel vehicles in some regions. Alcopa Auction can provide assistance with registration procedures, for an additional fee.

Reconditioning costs (if any)
Some vehicles may require repairs or reconditioning after purchase. It is essential to assess the condition of the vehicle before bidding, as repair costs can be high, especially for top-of-the-range models. According to estimates, the average cost of repairs for a used vehicle purchased at auction is around €300 to €1,000, depending on the age and general condition of the vehicle.

Car insurance
To comply with the law, every vehicle must be insured before being driven. Insurance can be taken out through a car insurance broker or directly online. Costs depend on the model, the age of the driver, and the coverage chosen, but for a used vehicle, the average annual cost in France is around €400-900.

Taking all these additional costs into account, it's essential for buyers to prepare a budget that goes beyond the vehicle's selling price. An accurate estimate of total costs helps to avoid unpleasant surprises and to better plan the purchase. Alcopa Auction also offers consulting services to help buyers estimate all these costs and anticipate additional expenses, which is particularly useful for those new to car auctions.

FAQ about Alcopa Auction

No, Alcopa Auction specializes in the sale of used vehicles. The vehicles on offer are often of varying mileage and may include vehicles from corporate fleets, trade-ins or damaged vehicles. However, some very recent used models with low mileage may be available.

Yes, Alcopa Auction's vehicle catalog is freely available on their website. This allows visitors to view upcoming vehicles for sale and analyze their characteristics. However, to place bids, it is necessary to create an account and register for sales.

The majority of vehicles sold do not come with a warranty. However, some vehicles benefit from a limited warranty or specific after-sales services, particularly those that are relatively recent or well-maintained. It is advisable to inquire about warranty options at the time of purchase.

After winning a bid, the buyer must make payment within a specified period, usually 24 to 48 hours. Payment can be made by bank transfer. Additional charges, such as auction fees, are also included in the total amount payable.

Yes, a vehicle purchased from Alcopa Auction can be resold by its owner. However, it is important to check the resale conditions and regulations in force. In fact, some professional buyers use Alcopa Auction to enrich their vehicle resale inventory.

Yes, some Alcopa Auctions are open to international buyers. However, it is necessary to check customs regulations and import fees, as each country has its own requirements for imported vehicles. Transport options can be arranged to facilitate export.

Yes, a winning bid is legally binding at Alcopa Auction, and the buyer is obliged to complete the transaction. In the event of cancellation, penalties may apply, including a cancellation fee to cover administrative costs and potential losses.

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